Freight Estimates

Duo-Safety Ladder Corp. DOES NOT quote freight estimates/rates. We can assist our customers in obtaining an estimate by giving you the shipping information needed to contact a freight carrier for an estimate. All you need is origin zip code 54902 (that's us), destination zip code, packaged weight, and freight class – also see **PLEASE NOTE** paragraph below pertaining to accessorial services. Please call our office for freight class and approximate packaged shipping weights. Our product pages lists the individual product weight ONLY - call for approximate packaged weights.

International shipments including the states of AK and HI, due to the extent of travel, are required to be Export Crated. An export crating fee will apply and be added to orders. This fee totals 40% of the net purchase order rounded up to the nearest whole dollar – Minimum of $100.00. Call our office for approximate shipping weights and dimensions for obtaining freight estimates.

We are not able to make any shipping arrangments outside of the continental U.S. All orders with international destinations including Canada and Hawaii will be the responsibility of the purchasing party. Once the shipment is ready, we will contact you with weights and dimensions for you to schedule shipping.

PLEASE NOTE

Keep in mind when obtaining freight estimates that it is truly just an ESTIMATE of freight charges. Freight companies charge extra fees for additional services that are NOT discounted. These charges are called Accessorial fees such as an arrival notification/call before delivery, overlength fees, residential delivery, school or military delivery. You must select the appropriate box under Accessorial area to include the fees in the rate quotation.

All our customers, including dealers who request a drop ship, are responsible for ensuring the consignee (delivery recipient) inspects for damages BEFORE signing the carrier’s delivery receipt as received in good condition. Once a customer signs clear, it is almost impossible to collect any concealed freight damage claims.

Below is a link to obtain a freight estimate with one of our preferred carriers.

Estes Express
1-866-378-3748
www.estes-express.com

Processing Fee

Duo-Safety charges a $12.00/net fee for LTL shipments when we don't make the arrangements. If you choose to make your own arrangements, use a logistics company or ship collect on your own account, you will see a PROC FEE on your invoice. This fee has been added to cover our extended time it requires to work with a logistics company or freight carrier that is not familiar with our business or products.

Common Shipping Questions

The following are other common questions in regards to shipping our ladders:

• Why don't you have standard freight estimates for your ladders?
• Are the weights listed in your catalog or online shipping weights?
• I've received my invoice and there is a PROC FEE listed, what is that?
• I've received my invoice and there is a DCMT FEE listed, what is that?